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"Sankofa Insurance Brokers: Growth through prudence" |
As Sankofa Insurance Brokers we represent our client’s interest foremost and will therefore take responsibility for our client’s interest in their insurance matters. The main objective of Sankofa Insurance Brokers (Pty) Ltd will be to identify our clients risk exposures and seek optimal Insurance coverage. Through our skills and knowledge of the Insurance market; we will provide them with the most appropriate Insurance solution at the best possible price. We also see ourselves as our client’s strategic partners, who are well placed in the insurance industry to advice, design and develop the most cost effective, efficient and holistic risk solution to mitigate their risk and meet their insurance needs and requirements. We will be leaders in our chosen field by aspiring at all times to meet our clients’ needs and requirements. We will achieve this leadership through meeting our customers’ expectations; by being proactive, innovative in providing products and services, resolving our clients’ Insurance matters; and engaging in fair and honest business practices. The culture of our business will be under pinned by the following values:
- Integrity
- Trust
- Respect
- Honesty
- Excellence
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Founded by two brokers – William Ayim-Yeboah and Tshepo Riba - with more than 40 years experience between them, Sankofa offers clients the benefits of long experience with major accounts, coupled to the personal touch of dealing with a small company.
Ayim-Yeboah and Riba both hold numerous qualifications in the sector and between them, have gained their experience working for several of the continent’s largest insurance broking houses.
This means that although Sankofa is a new company, it has been founded by two brokers who have handled many major accounts in their time, and have also sat on numerous management and strategic committees, meaning they are able to offer a vast reservoir of knowledge to their client base.
Their experience also transcends national boundaries, having worked on accounts that encompass the whole of Africa. Therefore, it is Sankofa’s aim to take its business model beyond South Africa and into the rest of Africa. The company is built on four core values:
- Trust, Respect and Honesty Simply defined, this means that the company’s dedication to following through on its commitments will be embedded in its culture. This commitment will extend to conducting business with the highest professional and ethical standards and treating all business affairs entrusted to it with the outmost respect and honesty.
- Excellence and Integrity Sankofa is committed to getting the job done right the first time around, in the most effective and efficient manner possible. This will be achieved by working collaboratively across functions to achieve common goals and by empowering employees through the promotion of personal responsibility and accountability, along with creative thinking and innovation in all its activities.
- Customer focus Sankofa aims to achieve a leadership position in its field by meeting clients’ expectations through the proactive, innovative and above all flexible handling of their insurance affairs. It will conduct its business in a totally transparent manner, treating its customers’ affairs as though they were its own.
- People and the community Sankofa understands the importance of keeping its employees happy. Therefore, the work environment is characterised by continuous learning, an entrepreneurial, can-do spirit and regular team orientation, as well as a focus on a healthy work-life balance. Sankofa is equally committed to giving back to the community in a leadership capacity and in committing time, capital and resources to a variety of charitable causes.
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